الرئيسية > Enterprise 2.0, web 2.0 > Enterprise’s Wiki Strategy: Choose The Right Software

Enterprise’s Wiki Strategy: Choose The Right Software

Last week I posted Blogging Strategy, and this week I will talk about enterprise’s wiki strategy. A wiki is a web page(s) and content can be collectively created, structured, viewed, and/or edited, by users with corresponding permissions, removing the distinction between author and reader. Wiki originally is a shortened from the Hawaiian word for quickly (wikiwiki). Perhaps the most recognizable wiki is Wikipedia, the public online encyclopedia that anyone can edit.

Wikis are being implemented in businesses to address concerns with knowledge management/collaboration practices However, with nearly 200 different wiki software packages available, there are many variations in the available offerings in the market.  Very sophisticated software is not necessarily the right software solution for your company. Very often, companies buy software because they were impressed with the features and functions they saw at the demo without realizing that it might be too sophisticated for their users. Thus the challenge is choosing the right tool for enterprise’s use. Here some most important features to look for when choosing a wiki platform:

Fit enterprise’s needs:

Are wiki software able to achieve the maximum benefit to the organisation? Among all the available options, there are software solutions for same domain industry, and there are software solutions that are uniquely tailored to fit the business’ needs and demands.

Ease of use:

As with any technology, ease of use is critical because people will simply avoid using one that’s difficult to learn and use. Make sure the wiki offers rich text editor, image embedding, file attachments, and an intuitive interface. Information should be able to be organized in flexible hierarchies.

Integration and Extensibility

Wikis are not a replacement for email or other software enterprise’s staff use on a daily basis. To fully benefit from a wiki, it should have a rich API that lets the enterprise integrate it with existing systems so it truly is a platform you can extend, customize and use for the long term.

Security:

Security is, of course, a high priority concern when dealing with corporate information.  Wiki tools should have features such as multi-level user permissions down to the page level. In addition, wiki should support LDAP, ActiveDirectory and other authentication and site administration services.

So, for any business, choosing the right software it is a big decision. It is require consideration for many different factors.

Assessment of the business need is crucial because choosing the right wiki software will work with the company’s specific needs and could assist it to achieve or tackling relevant objectives / issues.

References:

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التصنيفات :Enterprise 2.0, web 2.0 الوسوم:, ,
  1. 04/10/2011 عند 10:21 ص

    Hi Khalid, this is a great post about choosing the right wiki software. I agree that it is not a replacement for other software enterprise’s staff use. It is basically an extend to the already existing software to make it reach to even more people.

  2. 06/10/2011 عند 4:11 م

    I Agree with you Khalid, the right Wiki and Security are the most important things for any enterprise in order to achieve their goals to gain success using Wiki.

  3. 11/10/2011 عند 2:10 ص

    Hi Khalid great post, you mention about useful points, i totally agree that ease of use is important part in any technologhy for many people and organisation should consider more about it.

  4. 17/10/2011 عند 4:35 م

    Hi Khalid, really informative post 🙂 Covering the important features is key to understand how to overcome any problems that arise. Just be careful of spelling and grammar punctation. Great work!

  5. 17/10/2011 عند 11:30 م

    My point of view….fit enterprise needs and security are most valuable things for enterprise to oder to achieve their goals….
    Also you mentioned informative post… 😉

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